Our policies regarding purchases, shipping, guarantees, returns, etc.
Shipping
Delivery and Lead Time
Orders for items in stock are usually shipped within 48 hours, excluding weekends and holidays. Barring exceptions, these orders ship out Monday through Friday by 4:30 pm Central Time, Saturdays by 11:00 am.
Items That Are Out Of Stock
You will be contacted if you ordered an item that is temporarily out of stock.
General Shipping Policy
Standard shipping rates are 8% of the subtotal before taxes with a $4.00 minimum.
Any “Free Shipping” special will be based on the most economical rates.
Any chosen shipping method other that what qualifies for “Free Shipping” will be charged to the purchaser at the actual rate charged by the carrier.
International Shipping Policy
We are sorry, but we are unable to offer shipping outside of the United States at this time
Returns and Guarantee
Customer Returns
The shipping cost of any returns or exchanges remain the responsibility of the customer, unless the merchandise is being returned because the order was incorrectly filled by us or the merchandise is defective.
The Sales Manager must authorize all returns or exchanges. Call 1-877-837-4119 for information on return of any product purchased from 4 D ACRES.
Return shipments to: 4 D ACRES PO Box 1218 Louisburg, KS 66053.
Indicate either refund or exchange within the returned package.
Money Back Guarantee Policy
If you are not satisfied with the products you receive from 4 D ACRES, we'll gladly replace your order or refund your money within 30 days of date of purchase. Purchase price will be refunded / credited along with any sales tax charged at the time of sale.
All claims for shortages and/or damages must be placed within ten days of date of sales receipt of merchandise.
The Sales Manager must authorize all returns or exchanges. Call 1-877-837-4119 for information on returning of any product purchased from 4 D ACRES.
Sales of Meat products are excluded from the 30 Day Guarantee.
Refund for Credit or Exchange
Any refund or credit for exchange will be based on the value of the merchandise at the time of purchase. Shipping and Handling fees are not subject to refund unless the merchandise is defective or we shipped an incorrect item.
The form of reimbursement will be consistent with the original method of payment
Comments / Feedback
We would appreciate any comments you have concerning the processing of your order, shipping and handling, or quality of our products.
We welcome and take seriously any customer's thoughts towards improving the quality of our products and services, or additions and changes to our product list.
Please give us a call 1-877-837-4119; send us your comments via e-mail or contact by mail: 4 D ACRES, PO Box 1218, Louisburg, KS 66053.
